外贸询盘回复范文(六)

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N、拒绝对方做独家代理商的要求
Dear Mr. Jones:
Thank you for your letter of 15th ptember.
As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to e how things go. Also, it would be neceary for you to test the marketability of our products at your end and to continue your eorts in building a largurnovo justify the sole agency arrangement.
We enclo our latest pricelist covering all the products we handle within the framework of your specialized lines.
We look forward to hearing from you.
Sincerely,

O、指定对方为独家代理商
Dear Mr. Jones:
We he received your letter of the 15th and are impreed with the proposal you make. We are plead to tell you that we he decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.
The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unle a written notice is given to the contrary. Enclod you will find a copy of the draft. Plea go ovhe provisions and advi us whethhey meet with your approval.
We shall do alur powo aist you in establishing a mutually beneficial trade.
Sincerely,

P、处理对货损的投诉
Dear Mr. Jones:
We he received your letter of 18th July, informing us that the wing machines we shipped to you arrived in a damaged condition on account of imperfectne of our packing.
Upon receipt of your letter, we he given thiatter our iediate attention. We he studied your surveyor's report very carefully.
We are convinced that the prent damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to he you bear the lo alone, we suggest that the lo be divided between both of us, to which we hope you will agree.

Sincerely,

Q、处理对货物品质的投诉
Dear Mr. Jones:
We very much regret to learn form your letter of 2nd March that you are not satisfied with the dre materialupplied to your order No.9578
From what you say it ems poible that some mistakes has been made in our lection of the materialeant for you and we are arranging for our Mr. Yang to call on you lathis week to compare the materialupplied with the samples form which your ordered them.
If it is found that our lection faulty, then you can most cainly rely on us to replace the materials. In any ca, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we he no wish to lo your custom.
Sincerely,
2015-06-17 218阅读
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AI回答:
. Jones:

We were deeply concerned to receive your letter of 3rd October, informing us of the poor quality of the products we shipped to you. We checked our records and traced the batch of goods in question, and we want to apologize for the inconvenience and frustration that this must have caused you.

As a valued customer, your satisfaction is our top priority. Therefore, we would like to offer you two options to resolve this issue. Firstly, we can arrange for a replacement shipment of the same products to be sent to you at no additional cost to you. Alternatively, if you prefer to return the goods and receive a refund for the full amount paid, we will be happy to arrange this immediately.

Please advise us on your preferred course of action so that we can take the necessary steps to rectify this situation.

Thank you again for bringing this to our attention, and we look forward to continuing our business relationship in a positive and productive manner.

Sincerely,
2023-06-06
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  • pawan
    模板很好,大赞大赞
    2015-06-17
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