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    做外贸时我们经常遇到的问题就是收到客户邮件,然后回复过去,就再也没回复了。这时候就需要用到今天的回复邮件模板,不但帮你提高客户回复率,而且帮你提高成交率!

    分享几个原创回复邮件模板,帮你迅速提高客户回复率和成交率

    做外贸时我们经常遇到的问题就是收到客户邮件,然后回复过去,就再也没回复了。这时候就需要用到今天的回复邮件模板,不但帮你提高客户回复率,而且帮你提高成交率!

    废话不多说,直接切入正题。

    模板一:

    客户说:请发你们所有产品报价单

    答:

    Regarding the full price list ,I think it is better and efficient communication if you choose the model you interest first,then we offer the corresponding price. Please kindly check the attached product catalog,which one do you interest to know the price?

    模板二:

    客户说:请发你们的所有产品目录。

    答:

    Regarding the full product catalog,because we have different products with different versions,in order to offer you right product and efficient communication for both of us,would you please let me know what product/category you are looking for?Could you show me specifications or photos for reference?What is your requirement for this product?

    We need you to provide detailed information to offer you wanted product,professional service and tailored solutions,please do me a favor.

    模板三:

    客户说:你们的价格太高了。

    答:

    We suggest it is better and persuasive if we discuss the price issue after reviewing the real product,since it is difficult and not wise to judge a price whether is reasonable or workable only by picture.Do you think so?

    模板四:

    给客户发邮件报价后就一直没收到回复

    答:

    I wonder if you have chance to review my quotation I sent on Sep 19th,what is your idea?

    No matter whether your answer is positive or negative,it is great help for me to follow up your business and offer you best service,please kindly give me a hand.

    模板五:

    客户说已经有了固定供应商

    答:

    It seems that you have a good supplier to work with,glad to hear that.

    But we are also a good choice for you.We have been engaged in manufacturing xx products for xx years and powerful and professional to supply you.Besides, one more supplier,one more guarantee.So why not add one more support?It is beneficial for you.

    As your potential supplier,we will keep in touch with you and keep you informed about the new item and market trend.Also you can compare our price and quality with your current supplier.

    We really hope to do something for you and look forward to your any request in the future.

    模板六:

    客户说不想和贸易公司合作

    答:

    Hi,

    Yes,your point is right and I can fully understand your idea of only cooperation with the manufacturer,no trading companies.

    But we think you can consider more about the risk resistance capacity,the communication,the coordination during the cooperation.We can handle these well.

    We will keep in touch with you,whenever you have any further question we will be waiting here.

    模板七:

    客户回复报价反馈说由于成本问题,暂时不考虑合作。

    答:

    Thanks for your updates that your customer finally didn't pick this item due to cost issue.It is a pity.

    But in order to improve our service and fulfill my job responsibility,would you please be so kind to let me know what is your customer's target cost?I need that answer to report my work to my boss and discuss internal cautiously about how to reduce the cost and offer our clients high-level  service and top-grade tailored solutions.

    换一批话题

    原文:

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