邮件专题

今天一个客户回复我邮件如下: Dear Yin, We will upload photos onto our website soon. Could you give us your full catalog in coral-draw 12 format? 这里 coral-draw 12 format是什么意思？ 客户要什么样的目录呢？ 请专业的、路过的、知道的朋友们给予指点。 谢谢

为什么垃圾箱会收到收件人不是我邮件地址的邮件？

各位，一尼日利亚客户想要来参观工厂，因为那边的骗子比较多，所以我要求他把公司的营业执照和网址，都发给我，很快对方发了过来，不过他说他公司的网站正在维修，所以不能发给我网站，今天对方又发了封邮件询问关于邀请函的事，怎么哩，到底是不是骗子啊！！

各位，你们有没有客户是斯里兰卡的？他们是不是也过斋节啊？发邮件给客户不回，打手机一直提示无人回应。伤不起啊！

很多同学都很疑惑要怎么跟进报价后不回复的客户, 之前在前辈那里看到下面的一套跟进信函,觉得很有用,在这里跟大家分享一下. 报价后，老外不回邮件，这样跟进 老外不回邮件，怎么治他 Hope you are fine, my friend. It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon! 之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的： good day! my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? if the products is not your are expecting,pls advise me your details requirement, i will re-offer asap. i am of service at any time! 但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的： Dear ***, Wish you have a nice day! May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Wennie． 但是，想成功可不是容易的事情． dear sir have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation. we hope that we can establish a good business relationship with you in the nearest future. your prompt reply will be appreciate. 回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin 回复B： 先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin 回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards,

我们最常见的陷阱就是钓鱼邮件的方式黑掉各种账号和密码，如果邮件被黑，那么就会出现严重的损失，大家有没有遇到过这样的事情，怎么样辨别钓鱼邮件？

原话如下： 9060009950 , I member there are big space to do CR when I setup you as vendor, right? 9060009950是我们2013给他们供的货，2014他们要求cost down，我降价之后她发过来这样一句话，我不太明白，求解释？

给客户发发信，发了好几份都退回来，说是件方服务器认为您的邮件是垃圾邮件，因此拒了您的邮件

this amount is equal to or set pieces shot with 24? 这是什么意思？

第二个误区,就是在开发信里躲躲闪闪。什么意思呢？因为过去有这么一个概念,中国人做事含蓄,我要先跟你闲聊,跟你说我是来跟你合作的,但是我又不明确告诉你我是来给你推销什么产品的,写开发信不能太像推销信。但是我想说的是,客户没有那么多时间跟你去玩文字游戏,去猜你在想什么,你要明确的告诉他,我就是来向你推销的,我是来向你推销a产品的,而且我的产品跟你的需求是精准匹配的,我有足够的优势让你选择我。那么这就是一个商务信函,也就是开发信的一个作用。我们没有必要躲躲闪闪的,我希望大家从这个圈里慢慢地出来,因为中国人做生意确实有这么一个误区,就是“含蓄”。这个“含蓄”在邮件沟通里非常的致命。 第三个误区,不敢尝试。整个的外贸界,可以说是一个大神比较密集的这么一个行业,做上2-3年他就可以出来写一个文章:我认为我的开发信是怎么样的,每一个做过3-5年的人都可以写一套开发信出来。那么新人进入这个行业第一个反应就是,我要从网上搜一些开发信模板,这个模板是怎样的呢？那就是要抄别人的,抄他的结构。然后会从第一年进入这个行业之后就不会去改,或者说就算是改也不会伤筋动骨的去改,他会按照这个模式一路走下去。明明效果并不是很好,但是他也不愿意出来。因为他不敢尝试。他认为前人的开发信是正确的,没有问题的,自己跳出来可能效果会更差。但是我这里想说一句,开发信一定要敢于尝试。

放假了~~自动回复邮件怎么写呢？？？

如题。 根据一些帖子中前辈总结的经验，发发信时都会添加“要求回执”这个选项。 发信成功发出的情况下，得到以下几种结果： 1.石沉大海，无任何反馈。 2.未读，或者未读并除。 3.已读，但是能看出来是系统发出的。类似'感谢您的来信，我们会尽快跟你”这样的。 4.已读，由人发出的。这个我自己试过，读邮件的时候，系统会问你“对方需要回执，要发送吗”。所以我认为，这样的回执至少说明，的确有人阅读了我的发信，并且愿意发送回执。 对于第四种情况，我现在的就是直接把它们移动到“已读”邮件夹。 也有一部分是过了一段时间又发一封邮件给他们，然后再次到已读回执的。 不知道大家对这样的已读回执是怎样的呢？