与客户交流的38个回复模板（1） - 邦阅网-发现真实的外贸服务商

收集来的交流模板~

1. 索取资料（产品信息）---要讲明的，并尽可能明确索要的东西。

We confirm receipt of your letter (your ref. L-CBA-C001) of February 1, 2006 regarding the marketing of your children's clothes in this country. In order for us to study the matter in greater detail, we would appreciate receiving a price list for each item shown in your catalog.

2. 索取资料（企业情况）

We are a company that imports ......for sale to Japanese clients & we have enclosed our company brochure for your reference. Your company’s name to our attention through an article in the August issue of Ocean Magazine & we understand that you manufacture....of various sizes. Since we might be interested in doing business with your company, we would like to have some information about your company and your products. We would therefore appreciate your sending us your company's catalog so that we can examine the business potential more closely. Thank you for your attention.

3. 寄送资料（寄送有关资料，表明合作意思）

Thank you for your letter dated 31st August, 2008 inquiring about our company & our products. Enclosed are our brochures listing all the types of.... We manufacture as well as our financial statement for the year ending 31st December 2008. We have not sold our products in the Japanese market in the past,. And we would be delighted to do business with your company. Pls. Go through with the enclosure. We would be happy to answer any questions that may arise. We look forward to hearing from you.

4. 寄送详细资料

Thank you for your letter of Oct.5 , 2008 requesting details about our product No.1080. While the specifications of the product are enclosed, our commercial terms including price and shipping are as follows:
1) QUANTITY: 100 units
2) PRICE(CIF NEW YORK); USD100,00 per unit
3) PAYMENT TERMS: L/C to be established within one week after order
4) SHIPMENT: with one month after receipt of L/C
We hope the above is of interest to you and we look forward to hearing a favorable reply form you in due course.

5. 函件注明寄送何物的函件。信末写上“ENCL。”然后写上所附东西。力求简洁

Attached please find a copy of the letter which we faxed today to your London office. We would appreciate it very much if you would ask your colleagues in London to give us their reply a.s.a.p. Thank you in advance for your cooperation.

6. 函件（确认附带邮件）附带邮件较多需确认时，要在罕见中一一列出，并写明每一件邮件的页数

Enclosed please find the following original documents signed by our company.
--- contract (2 copies)
----agreement relating to the Joint Venture (2 copies)
--- Specifications (2 copies)
Please have these documents signed by your company and return on copy of each to us at your earliest convenience.

7. 收到函件收到邮件确认后，要发收到函。因对方也担心邮件是否到达，所以赶在对方确认之前迅速回函是很必要的

We have received your letter (your ref. BSNS-1234) dated September 25, 2008; and the enclosed contract signed by your company. We thank you for your prompt attention to this matter.
On receipt of 收到
Upon receipt 收到
Duly signed 正式签署

8. 推销新产品首先要寄产品目录资料，并且要对自己的产品有信心。

We are delighted to send you our 2000 Cellular Phone Brochure, which we hope you
will find of interest.Our brochure features our lasted cellular phones, which we manufacture ourselves, pls. Let us particular type or on a wider ranger as we would be pleased to send you additional information. With over twenty years’experience in the production and sale of telephone equipment, we are confident that our products will give our customers full satisfaction. We very much look forward to hearing from you.

9. 索取推销品的详细资料收到对方的产品目录后，若感兴趣则可要求更详细的资料

We have gone through your catalogs with great interest. To further our research, would you please provide us with test date and price list for your cars? If we find your information attractive&encouraging, then we will contract you for further discussions. We look forward to hearing from you soon.

10. 索取样品真正对产品感兴趣时，可以索取样品，注意请事先搞清样品是否收费。

We have received your letter of Oct. 10, 2008 outlining your commercial terms and the attached specifications for your product No 1080. In order for us to make a proper evaluation of your products, it would be very helpful to examine an actual sample. We wonder if it would be possible for you to send us one unit of the product as a sample, free of charge. We wait for your positive reply.

11. 同意送样品如果有样品编号等，要标明以便于确认，还要写明寄出与到达时间。

Thank you for showing interest in our product No. 1080. We sent you two sample units by courier service today. Today being Friday, they will most likely arrive in your hands on Monday, Oct.25. We are confident that the samples will be very satisfactory and we look forward to hearing from you soon.

12. 回绝送样品

In reply to your recent letter regarding the supply of 10 free samples units of our product No. 1082, we regretfully have to say that we unable to supply them. It is corporate policy that we never agree to a free - of -charge supply of more than two units. Therefore, we can only send you up to two units free of charge, and we would have to charge USD1,2000.00 for the remaining eight units. We are sorry that we are unable to comply fully with your request.

13. 回复询价

Thank you for your inquiry of …….enclosed is our price list. A catalog has been airmailed to you under separate cover. This company has exported ….. for years to your country,Canada, England and other European countries. You may be sure your order will be profitable. Also, because our yearly production is about 30,000 pieces—the largest of all the….manufacturers in China---our prices are always lower than others. We look forward to receiving your early reply
……..
Encl: a copy of price list.

14. 送付报价格单

We have received with gratitude your letter of August 21,2008 requesting us to submit a quotation to you concerning golf dubprices. We are pleased to offer the following quote:
1) Item: Accuracy iron clubs & Super-distance wood clubs.
2) Specifications: As per the specifications no.s AS- 1234& as -2345, respectively, which are attached.
3) Quantity: One hundred(100) sets of accuracy iron clubs,each set consisting of the following nine (9） clubs.
4) Price :(c&f New York): Accuracy : one thousand twohundred united states dollars(USD1,200.00) PER SET. Super -distance: six hundred united states dollars (USD600,000) per set.
5) Payment terms: L/C at sight.
6) Packing: our standard export packing
7) Shipment: within one(1) week after receipt of L/C.
8) Validity of quotation: Unless an L/C is opened on or before SEPTEMBER 29,2008, this quotation shall become null and void.
We hope that you will find our quotation attractive & we look forward to hearing from you soon.

15. 同意降价

We have received your letter of September 7, 2000 regarding price reduction. After due consideration, we decided to accept your request, i.e., price reduction of two (2) USD per bottle Valley White Wine.We look forward to receiving your order confirmation by return. We are in receipt of your letter of September7,2008 requesting price reduction on Valley White Wine. We have considered your request and have come to the conclusion that we can reduce the price by one USD per bottle provided that your order is for two thousand bottles instead of one thousand. We are sorry that we are unable to fully comply with your request but we believe that our counteroffer is a fair one. We hope our reduced price coupled with an increased quantity is acceptable to you and we look forward to your order.

16. 意向书

Thank you for your letter of Sep. 15 regarding price reduction. Although your reply was not completely in line with our requirements, we have decided to agree to your proposal. We are pleased order two thousand bottles of Vally Ahite Wine at eight USD per bottle. Although you do not mention in your quotation anything about the type of contract, we take it that you have a standard purchase contract. Please fax us your proposed draft contract as soon as possible for our examination.

17. 确认合同条件

Thank you for your letter of Sep. 18 confirming your order for five hundred units of precise latop computer. We are pleased to confirm acceptance of your order and we have attached a set of terms and conditions to ensure the proces goes smoothly.We have also attached our draft contract for your perusal. If, after reviewing the draft, you have any questions or require clarification,please do not hesitate to contact us.
Agreed terms and conditions:
1) Item:
2) Specifications:
3) Quantity:
4) Price(C&F New York):
5) Payment Terms:
6) Packing:
7) Shipment:

18. 接受合同条件

Thank you for your letter of Sep.20. With attached terms & conditions, as well as for your draft contract. We have gone through your draft and have found everything to be in order and acceptable to us. We now await your sending of the original contract signed by you for our countersignature. Pls . Mail us the contract without delay, so that we can countersign it and have an L/C opened on or before September 29.

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