I m angrying with my colleague now. Our products need to apply for CIQ and get documents. a customer from Netherlands signed contract and the payment term was DP at sight. there are several CIQ documents needed with special demand including fumigation certification, but he neglected it, now he complained me with rude words, and said: why dont you tell me, remember next time. Rubbish, he is also human,not robot. documents requirement were in his hand, he is blind?[收起]