What does each status mean?
There are several terms that are synonymous with the product status options shown above. You may see these terms when speaking with a Customer Support Agent or when downloading a report in WERCSmart.
On your Home Page, you are able to view the current status of all of your products using a color-coded coded system.
Here is a screenshot of the status codes and their associated colors:
The red box shows each code along with it's associated color.
The red arrow shows the border around your retailer abbreviation(s) that will appear in different colors depending on your product's current status.
The blue arrow shows the row of status levels that you can select to filter by a designated product status.(For example, click on the "Needs Your Attention" option to view only products that currently are in that status).
The Monitor Progress function will send you notifications as your product proceeds through the registration process:
Selecting "Monitor Progress" on your product will make WERCSmart send you email notifications for each step of the registration process after you submit your product for assessment.
In order to set up a product for monitored progress, please select the three dots below actions to the right of your product on the home page.
Select the "Monitor Progress" option from the dropdown list.
You will now see a pop-up where you can select which retailer(s) you would like to monitor in relation to your product.
Select the retailer(s) you would like to monitor and then select "OK". You will now see a binoculars icon is present to the right of the WPS ID number on your home page indicating that monitoring is enabled for the product.
You should now be all set to receive email notifications for any action that takes place on this product as it proceeds through the registration process.
Monitoring can be stopped at any time by selecting the three dots below actions again and selecting the "Disable Monitoring" option.
在您提交产品进行评估后,在您的产品上选择“监控进度”将使WERCSmart向您发送注册过程中每个步骤的电子邮件通知。
为了设置用于监控进度的产品,请在主页上选择产品右侧的以下三个点操作。
从下拉列表中选择“监控进度”选项。
现在,您将看到一个弹出窗口,您可以在其中选择要监控的与您的产品相关的零售商。
选择要监控的零售商,然后选择“确定”。现在,您将在主页上的WPS ID号右侧看到一个双筒望远镜图标,表示已对产品启用监控。
您现在应该已经做好了接收电子邮件通知的准备,以便在注册过程中对该产品进行任何操作。
通过再次选择下面的三个点并选择“禁用监控”选项,可以随时停止监控。