自信场,用感谢的态度暖场粘客户
多数外贸业务员刚刚始用电话销的时候往往只向客户推销东西.
比如:How do you think about our price? Do you need our samples for testing and our samples are free.
When will you confirm your order? Do you he any question about our samples or price?
很少有人和客户讲感谢的话,以感谢的态度和客户场往往会形成良好的互动。
“Mr Tom, This is Wolf from ABC Company. I want to thank you for your inqury”
“Mr Tom, This is Wolf from ABC Company. I want to thank you for your recent order”
“Ms Linda, This is Wolf .I understand you he been purchasing[收起]