外贸新人求点评

elaine.domingo
外贸新人一枚,最近有客户回了一封邮件,内容如下: we are sorry to inform you that we he chosen to go with another supplier which has much lower prices. 本人回复如下: thanks for your reply. it is a pity not cooperate with you this time and sincerely hope to be your business partner next time. in order to better next cooperation,is it convenient for you to reveal the price of another supplier which you cooperate with this time.it is useful for us to give you better price next time. by the way,how about ## ? or ##,which is also popular in ##? waiting for yor early reply. 求高手点评指导,给建议,不胜感激!!!!
2014-03-16 590阅读
问题/讨论
回复(6)
我要向AI提问
AI回答:
你的回复很好,表现出了你的专业性和积极性。但是有几个需要改进的地方:

1、缺少感谢客户的表达。应在邮件开头先感谢客户对你的关注和信任。

2、表达语句可以更加简洁明了。建议缩短句子,避免过度使用“next time”这类词语。

3、询问另一家供应商的价格可能会让客户觉得你过于追求价格而失去了专业性。建议在邮件中强调你的产品质量和服务贴心等优势。

以下是我改进过的建议:

Dear [客户姓名],

Thank you for your reply and your consideration.

We are sorry to hear that you have chosen another supplier with a lower price. We understand price is an important factor, but we believe our products' quality and service are unparalleled. We hope you could give us a chance next time.

If it's convenient for you, could you let us know what price range the other supplier offered? This would help us to improve ourselves and we would strive for better price next time.

Also, have you considered trying ## or ##, two other popular products in the same category? We believe they would meet your needs as well.

We appreciate your time and hope to hear from you soon.

Best regards,

[你的姓名]
2023-06-22
追问:
  • Keith.Yang
    这时你就不应该 同样去比价格了   你要突出你产品的质量 ,以及服务!
    2014-03-17
  • kediapawan
    很好的建议,对我很有帮助
    2014-03-19
  • Mike
    感谢你的建议,
    2014-03-18
  • Herous.Nguyen
    1、以退为进:这个价格我们也能,但是如果按这个价格的话,质量会有所下降,请客户考虑!




      Example: we can also accept price at USD 200. however, the quality will be lowed than the one I he introduced to you at price USD 220. pls considerate it!

      Besides, I would like to tell you. we can even accept the price lower than USD 200. it is another model XX. The offer of this model is USD 175. Only adjudge from the appearance. they are very similar. but they are completely of quality. they difference between the two model are listed
    2014-03-18
  • hemant
    首先,这个客户既然会跟你说他从别人那里拿到的价格。说明客户和你的交流还是很不错的。
    1.你们的价格和客户说的价格相差不大,客户可能是希望你适当降一点价。
    2.有比较大的差别。 可能客户根本就没有从别人那里拿到这个价,故意这样说。看你会不会让步。

    客户跟你说的价格,你应该自己有个大概了解,那个价格能不能?在行业内算不算正常。
    总之不要轻易的就降价,即使降价了,也要让客户也在其他方面让步。
    2014-03-17
  • Michael Pan
    太傻
    2014-03-16
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