How do you reply or deal with the request of cutting down price from customer?如何回复/处理客户砍价?

Ron.Luo
Hi every buddy,

Good weekend.
I've got a question that is how you reply or deal with the request of cutting down price from customer, even you've provided your bottom/best price.

Any idea or experience about this issue?
Hope you can share it with us.
Sharing is wonderful and makes progress together, right?
Looking forward to your good concept.
Tks in advance.

如何回复/处理客户砍价?
2016-09-26 684阅读
问题/讨论
回复(6)
我要向AI提问
AI回答:
Hi,

处理客户要求降价的请求通常有以下几种方法:

1. 指出产品价值和差异化:向客户解释你的产品的价值和区别,并指出你的产品相对于市场上其他同类产品的质量和特点。这表明了你的产品的不同和旨在帮助客户了解产品的真正价值。这可能使客户认识到他们得到的产品的质量是与价值相符的。

2. 用某些促销活动或额外的信用措施解决问题:例如,你可以提供免费的运输、升级处理和额外的信用措施来满足客户的要求。

3. 谈判并紧缩供应链成本:通过谈判,提供更优惠的价格,但对于你而言,仍然可以盈利。同时,你也可以考虑调整供应链成本,例如向供应商谈判、重新安排作业或减少其他成本等措施。

最后,无论你选择哪种方法,要时刻记住保持礼貌和专业。对客户的砍价请求要进行耐心而理性的回答,以确保好的业务关系。
2023-05-31
追问:
  • 华安进出口服务
    这个问题其实不用太纠结,只要核定自己的成本加上合适的利润,确定自己的底线,然后去灵活应对就行了。
    2016-09-26
  • Ron.Luo
    haha, funny. it ignores thousands of words...
    2016-09-27
  • Ron.Luo
    Exactly, what you said is totally correct. The key point is how to deal with customer to struggle for best profit and let customer place order to us. This is the most important.
    2016-09-27
  • Ron.Luo
    Hi Nina, agree. We couldn't lose our position and need to keep on it. Otherwise, there is not any meaningful for doing this busine. However, sometimes, for the first order with a new customer, we need to make our best conceion, even accepting the bottom price or a little le. Do you agree?
    2016-09-27
  • Nina盖
    The most important thing: never give yourbottom price!
    2016-09-27
  • xinxingAmy
    灵活这两个字包括了太多的内容了
    2016-09-26
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