昨天发了一份发信,结果客人回复如下:Please create your own craft ..and don't steal crafts from everyone ..thankyou .也不知道该怎么回这个客人。因为我们的是摩洛哥铁艺风灯,这种灯款式都差不多,有时候也是会仿别人的产品,结果客人就说我们偷别人的设计,这还是第一次到这样的信。然后我回复说:1我们的产品有时候是根据客人要求定,有差不多款式也是正常的。然后他又回了:We provide authentic merchandise from morocco not factory mass produced...with fair money given to the people who make each product..not copy others work and make for cheap.??Integrity and fair trade is whatcour company is about.??Giving families jobs.??Focus on original products that are of china not cheap versions of others countries styles。
请教下大家,接下来该怎么回复他才好呢??