关于催余款，俄罗斯客户的回答让我有点摸不着头脑，求助

我一俄罗斯客户，在8月22号左右，货已放行，我想船应该差不多到港吧，就发邮件去问 她回答说： your goods had success and hope nelli will arrange new order on the end of october when we’ll finish to pay all balances fro the christmas containers??. as for your balance – please don’t worry just wait a little bit.all companies pay like our company.i he a business with chinese companies already during 12 years and know it. 是我英语能力不足还是文化差异啊？她的回答我没理解出是到了还是没到。。。。“your goods had success ” 这是说我的货已经到了吗？ we’ll finish to pay all balances for??the christmas containers 什么意思啊，她这是要付前给谁？货代？ 之前他们是这样安排余款的，we usually pay balance when container will come to the europe. the rule of our company is to arrange balance payment only after the copy of b/l.