亲测能提高20%前台转接的外贸打电话话术

如何找关键人？ 1、领英搜索，输入关键词,buyer,ceo, manager等等职位词或者产品词 2、搜索客户公司的网站，有些网站会挂上Our team：里面会有公司高层人员信息 3、谷歌搜索，关键词：product manager at**公司， CEO at **公司， Buyer at **公司 Purchase, supply chain, procurement, 4.通过行业网站搜索：比如某个国家的工商局，**协会，**组织等等 电话找关键人话术 公司前台---直接打官网上的电话然后说找某某关键人，但是其实70%以上的前台是不会告诉你的 这时候，你就需要整理一些话术来提高转接率，比如： I have contacted **on the email but not get his reply, kind of urgent, pls...我之前联系过他 We cooperated with your company before, now it’s about delivery issue, I need to discuss with **quickly我们公司之前跟你们合作过 I am looking for Mr.**,we made an appointment to have a call today. 我和某某约了今天打电话 如果前台还是不愿意转接，就说： I understand your company rules,or maybe can you please tell me his number? 如果这时候前台还没有同意,你可以隔一天打过去新的话术如下： Maybe may I speak to **(该公司另外一个关键人名称)，有时候他看你都能报出好几个名字会对你放松警惕 We have emailed many times but did not get his reply, that’s why I am calling to connect him 或者你说,I have left message to your web email, all social medias but no reply, that’s why I am here to call you.就说自己可以联系的联系方式都用了但是没有回复 还不回复？隔三天继续打： 这回话术要上感情了： Hi, it’s ** from**again. Sorry to bother you again and again, I have followed your suggestion to email, social media several times but no reply. So I really need your help. I promisee I won’t let him know that you gave me the number. Please跟前台说你不会出卖他的，哈哈 Or maybe can you give me his extension number?分机号给一个也行 再不行，你就换个号码打，可以找销售部门来转到采购部门，因为销售部门他是跟我们一个性质，所以“来者不拒”至少不会高冷。