如何理解客户的意思

上次有报价给一个客户 数量是挺多的 但是今天他的回复不太理解啊 about quotation already received, i he already informed you several times that the offer about all items had been already remitted to end users. this business requires more time than usual considering volumes in the matter and the societies involved. therefore i kindly ask you to let us he time enough to acquire the order and we’ll keep you posted. on this point of view could be useful to receive some items as samples at special price. please let us he list of your products ailable and particular offer as well.