跟客户交流遇到问题了

这个客户几个月前就发来了询盘，都是间断的！前几天我给他了一份报价单，他对其中一款机器很感兴趣。他看到就说这个价钱是right price。他之前还到过别人的报价，价钱便宜很多可是不能满足他的要求。 昨天我陆陆续续的给了他参数和视频。来回邮件很通畅。 可是今天我到他的回复说我给的视频他已经看过的。而且这视频是机器的，不是他想要的视频。 他想要的是机器生产成品的全过程视频，可是我们没有。 以下是他给我的邮件还有我的回复，现在他不回复我了！！！！ 求大家帮我分析下客人现在是怎么想的？？？？他再不给我回邮件我该跟他说什么？？？？ 客户的邮件：thanks for video. i he see this video before. do you he video of working process ? i he big video of working process from another company, and price that line 66000$, but thickness no more 50 mm. your line is better , because you give 100 mm. i need sure that your line make of good panels with perfect surface . if i come to you , can you show me that line in work? waiting your reply 我答复的：thanks for your kindly reply and tell me about another company things. you do not worry about machine quality. we he just produced a aaa for bbb customer. we sure that machine product good panels with perfect surface. i just had machine assembly of the video. sorry about it. when you come to factory , we can show you that line in work unless there is the production of the machine. the assembled machine usually will be shipped soon. sorry about it. if you can visit my factory, that must be great. welcome you. 外面新人，刚从学校出来希望大家帮我出点主意。