1. 打电话问候客户 "Hello, this is [your name] from [company name], may I speak with [client name]?" 您好,我是[你的名字]来自[公司名],可以请问[客户名字]在吗?
2. 介绍你的公司和产品 "Our company specializes in the production of USB hubs. We offer a wide range of USB hubs with diverse functionalities. Our products are all CE and RoHS certified. May I introduce our most popular product to you?" 我们公司专门生产USB集线器。我们提供多款功能不同的USB集线器,我们的产品全部得到CE和RoHS的认证。可以介绍我们最受欢迎的产品给您吗?
3.了解客户需求并回答客户问题 "What features are you looking for in a USB hub?" 你对这款USB集线器有什么特别要求吗?
"How many ports do you need?" 你需要几个USB口?
"Of course, we offer competitive pricing for large quantity orders. May I know your expected order quantity?" 当然,我们对大订单量有竞争力的价格,能告诉我您预期的订购数量吗?
4. 谈判和达成交易 "How about the lead time and payment terms?" 关于交货时间和支付方式怎么样?
"If you place your order within this month, we can offer you a 5% discount." 如果您在这个月内下订单,我们可以给您5%的折扣。
5. 客户服务和关怀 "Thank you for choosing our company. We appreciate your business and value your satisfaction. If you have any questions or concerns, please feel free to contact us." 感谢您选择我们公司。我们感谢您的业务并珍视您的满意度。如果您有任何问题或担忧,请随时与我们联系。