超实用的亚马逊测评模板:亚马逊索要好评邮件怎么写?

“亚马逊测评丨店铺增加回评是增加转化的一个绝好利器,但是如何才能巧妙的利用语言让消费者留下评论却又不引起他们反感呢?”

我们都知道,在亚马逊平台上,评论的数量和评级对于卖家来说是至关重要的。卖家需要考虑在亚马逊上如何索评,以及亚马逊索评模板如何写才能让老外回复提高留评率。

增加回评是增加转化的一个利器,如何才能巧妙的让消费者留下评论却又不引起他们反感呢?

然而索评邮件看似简单,如果不懂得邮件内容怎么写,不懂如何在适当的时候发送合适的邮件,那么,你发的这些邮件可能全部都石沉大海,徒劳无功。

比如亚马逊卖家要实时的跟进已经收到货物的消费者订单,有时候可以适当给予消费者一些好处让其留下评价,但千万不要直接的说留positive feedback,也不要直接说送你礼物你给我留好评,要说的比较隐晦,比如会给你一个big surprise等这类话术。

想要让买家主动给你留评论,除了做好产品之外还需要优质的售后服务,邮件沟通就是其中一个方面。

卖家们想获得更多好评都在用各种软件给客户发索评邮件,但是你的亚马逊索评模板客户是否愿意看?

你的索评邮件内容是否有足够的吸引力?下面这几个亚马逊测评模绝对可以让你的索评更加的轻松!

#亚马逊索评模板一:买家下单后

及时的给买家发送一封感谢信之类的邮件,当然也可以是介绍产品的使用说明之类的邮件。

Your order has been confirmed!

Hi, |buyer_name|,

I'm just writing to let you know that Amazon has confirmed your new order:

Order ID: |order_id|

I am personally following up on every order to make sure everything was delivered safe and sound! If you have any question, please be sure to write back

I will make sure to set things right. Our small team at Company works hard to ensure that you have a happy shopping here.

Have a good day.

Thank you very much for your support!

Support Team

#亚马逊索评模板二:卖家发货

可以发送一封发货提醒邮件,提醒客户注意收货。

Your order has been shipped!

Hi, |buyer_name|,

I’m writing to let you know that Amazon has shipped your new order: |order_id| |order_time|

Once your order arrives, please be sure to write back if there is any problem with the order or if you have any question. I will make sure that your problems are well solved, and that you receive the best customer service and are 100 percent Happy with your purchase.

Thanks Have great day!

Support Team

#亚马逊索评模板三:买家收货后

可以询问产品体验,最后请求买家如果觉得满意的话留下评价。

How is your order?

Hello |buyer_name|,

We noticed that your order was delivered recently. By now you’ve had a chance to try out your |asin|! I just wanted to make sure everything went perfectly with your purchase! If you have any problem, please reply to this message so I can make it right for you.

|order_id| |order_time|

We value and appreciate very much your compliments, suggestions or complaints in order to improve our services. it would be amazing if you could leave us an honest review, Amazon customers rely heavily on reviews, yet so few Amazon customers ever take the time to write them! If you do have time, it really helps our small business. You can simply click the link below and leave us your valuable review

|feedback_url|

If by any chance that you're not satisfied, before leaving any negative review, please give us a chance to make it right and contact us so that we can help solve your problem..

Thank you again for your understanding and continuous support.

Have a great day!

Support Team

“亚马逊测评丨店铺增加回评是增加转化的一个绝好利器,但是如何才能巧妙的利用语言让消费者留下评论却又不引起他们反感呢?。”

#亚马逊索评模板四:发货后7天回访

7天后询问客户对产品的满意程度,看下客户是否能给你留个好评。

Subject: How Are You Enjoying Your [PRODUCT NAME]?

Hi [ NAME ],

It’s been around a week since you got your [ PRODUCT ] and we just wanted to check in and see how you were enjoying it?

Again: If there are ANY issues, just reply to this email and we’ll make it right.

But if you’re happy with your product, I’d like to ask a quick favor. As a small Amazon seller, we heavily rely on reviews.

And I’d really appreciate it if you could leave us one here: [REVIEW LINK]

It should only take a couple of minutes, and it’d really make a huge difference for us.

We deeply value your honest feedback.

Thank you!

Best Regards,

大家可以参考这些邮件再根据自己的情况去修改调整,除了基本的模板,索评邮件还要配合时间,对象等,综合考虑,以免出现客人反感的情况,还有需要格外注意索评的对象、主题/标题、内容/模板、发送的时间/频率等一些细节问题。

好了今天给大家分享的关于《真人测评|亚马逊索要好评邮件怎么写?》的文章就完结了,想了解更多真人测评及其他跨境电商资讯,请关注TouchData(touchdata.io)

作者:@小翼(touchdata.io 微信:touchdata)

链接:https://www.touchdata.io/news/20200326_02.html

来源:TouchData官网《亚马逊资讯》亚马逊测评栏目。著作权归作者所有。转载请联系作者获得授权。

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