记得第一次给老外打电话的紧张劲，到处找电话口语，写在一个小本子上，整理好草稿，打给老外，在一次次的 SORRY, PARDON 中，
我下决心要学好电话营销英语，要学会跟老外电话沟通。现在给客户打电话已不像以前那样胆怯和不自信，从中我也体会到了电话营销带来效果。
打一次电话比你写10封邮件有用。所以，让我们一起来学习电话营销口语吧，希望大家都能说一口流利的口语，接多多的订单。
每日一贴，我会持续更新。大家有好的素材，也可以拿来一起分享。与各位外贸同仁共勉。
1．Hello，is this 4474716？
喂，是4474716号吗？
2．I'd like to speak to Mr．Wang．
我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．
对不起，王先生现在不在。
4．May I know when he'll be back？
您能告诉我他什么时候回来吗？
5．This is his wife speaking．
我是他的妻子。
6．Can I take a message for him？
要我转告吗？
7．May I he your name，please？
请问您是谁？
8．Is he ailable？
他能接电话吗？
9．I'll just find out for you．
我给您看看他在不在？
10．Hello，are you still there？
喂，您没挂断吧？
11．Who is that speaking？
请问您是谁？
12．I'm so sorry that I made such an early phone call．
对不起我这么早打电话。
13．Who do you wish to talk to？
您要找谁呀？
14．Is Sue James in？
休?詹姆斯在吗？
15．Hello！Is Sue there？
喂！是休吗？
16．Yes，speaking．
是的，我就是。
17. I'm calling from XYZ Company. 我是来自XYZ公司的。 18. I'm calling to introduce our new products/services. 我打电话是为了介绍我们的新产品/服务。 19. Can I ask if you are interested in [specific product/service]? 我可以问一下您对[具体产品/服务]感兴趣吗？ 20. May I know if you have any specific needs or requirements? 我可以了解一下您是否有任何具体的需求或要求吗？ 21. We are offering a special promotion/discount for a limited time. 我们正在提供限时的特别促销/折扣。 22. Can I schedule a meeting or demonstration to further discuss our offerings? 我可以安排一个会议或演示来进一步讨论我们的提供吗？ 23. Would you like me to send you more information via email? 您希望我通过电子邮件给您发送更多信息吗？ 24. Is there a convenient time for me to call you back? 我可以在什么时候方便给您回电？ 25. Thank you for your time. I look forward to hearing from you soon. 谢谢您的时间。我期待尽快收到您的回复。
A：Good morning．
B：Good morning．This is Li Gang here I'm calling from New York in America．
A：How can I help you？
B：I'm trying to get hold of Mr．Chen．Is he ailable？
A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not ailable at the moment．Would
you like me to put you through to Mr．Li？
B：Yes，please．That's very kind of you．
A：You're welcome．
（A：Receiver B：Smith）
A：Good morning．Beijing Trading Company．May I help you？
B：Good morning．This is Mr．Smith of King Electronics Compa-ny．I'd like to speak to Mr．Zhong，please．
A：We he two Zhongs here．Is that Bob Zhong，or John Zhong？
B：Bob．
A：Mr．Bob Zhong in the Overseas Sales Division？
B：Right．
A：I'm sorry，he's not in the office now．
B：Do you he any idea when he'll be back？
A：I'm sorry，I he no idea．
B：Can you ask him to call me when he cames back？It's urgent．
A：Yes
17．Beijing Trading Campany．May I help you？
北京贸易公司。请问有何贵干？
18．We he two Zhongs．
我们这里有两位先生姓钟。
19．Is that Bob Zhong，or John Zhong？
你要接Bob钟，还是John钟？
20．I'm sorry，he's not in the office now．
很抱歉，他现在不在公室。
21．Do you he any idea when he'll be back？
你知道他何时回来吗？
22．I he no idea（when he'll be back．）
我不知道（他何时回来）。
23．Can you ask him to call me when he comes back？
他回来时请告诉他打电话给我好吗？
24．It's urgent．
有急事。
25．I'm sorry but he's in Shanghai on bu
ailable a．可得到的，可达到的
airport n．机场，航空站
New York n．纽约
unfortunately ad．不幸地，遗憾地
welcome a．受欢迎的
attend vt．出席，参加
sore a．痛的，疼痛发炎的
throat n．咽喉，喉咙
America n．美国
see a doctor 看医生，就诊
put through （电话用语）把……接通
（A：Jane B：Mary C：Sue）
A：Hello！
B：Hello！ Good morning．Who is that speaking？
A：It's Jane．I'm so sorry that I made such an early phone call．
B：It's nothing．Who do you wish to talk to？
A：Is Sue James in？
B：Sue！Jane wants you on the phone．
A：Hello！Is Sue there？
C：Yes，speaking．
A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot．
C：Do you he a temperature？He you taken it？
A：No，hen't yet．
C：Don't worry a
A：Good morning．
B：Good morning．This is Li Gang here I'm calling from New York in America．
A：How can I help you？
B：I'm trying to get hold of Mr．Chen．Is he ailable？
A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not ailable at the moment．Would
you like me to put you through to Mr．Li？
B：Yes，please．That's very kind of you．
A：You're welcome．
A：Hello？
B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？
A：I'm sorry．Mr．Wang is out right now．
B：May I know when he'll be back？
A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？
B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．
A：Very good．I'll let him know as soon as he comes back．But，may I he your name，please？
B：This is Lin Ming．Tha
