今年客户返单,但价格须涨!有什么比较好的Idea

zhuhan
这位客户蛮重要的,第一次下单就6条40平柜!这次,准备返单起码有3条40平柜。但今年涨价,是必须的!我计算一下就3条40平柜,就需比去年多出5W费用! 已经有向客户说明涨价的原因! 但担心客户很长时间会不回复我,我的意思是打算隔一段时间就问候一下!让客户感觉我很重视他! 大家有没有好的IDEA分享,语言方面要简单、平和。。 我以下的表述是否可以?或者有更好的IDEA,福友们可以提出来!在此,谢谢!! Dear Customer, Highly glad to contact you again ! To be honest,we could understand that it is difficult for you to accept our offer at this time.but exchange rate has already droped a lot and our worker wages will be also raised by 10% after chinese new year.Actually,When you sent me an inquiry,we tried to give you some discount.moreover,when you complained the offer is really acceptance for you,we also re-offered you our better price. Hope you could understand our position and we could work it our together ....
2014-01-26 1160阅读
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AI回答:
Dear Customer,

Thank you for considering our products for your next order. We appreciate your loyalty to our company and the trust you have placed in us.

Unfortunately, due to various reasons such as exchange rate fluctuations and increased costs for materials and labor, we find ourselves in the position where we must raise our prices. We understand that this may not be the news you were hoping for, and we sincerely apologize for any inconvenience caused.

We assure you that we have tried our best to keep the prices as reasonable as possible, while still maintaining our high standards of quality. We would like to continue our partnership with you and hope that we can work together to overcome the current challenges.

If you have any concerns or further questions, please do not hesitate to contact us. We value your feedback and want to ensure that you are satisfied with our service.

Thank you for your understanding and continued support.

Best Regards,
[Your Name]
2023-06-22
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  • ditzky
    我从事外贸不久,但是我觉得你的邮件内容没有很强的说服力让客户接涨价。对于已经合作的客户,面对涨价这种比较严肃的问题你的邮件太过简单了。

    首先对于汇率,具体涨了多少,对价格的影响程度我觉得应该让客户能从数据上看到,然后还有人工(涨10%有点太夸张了)。
    2014-02-10
  • mark5
    是他老板。我觉得是蛮不错的提醒,谢谢你们!相信有你们的支持会更棒的!
    2014-03-03
  • ko
    哇啊,太棒了! 谢谢你的提醒
    2014-03-02
  • Stephanie.Guo
    than ago. 没这么说的吧?  than before.

    至于we hope you could discuss it with Mr.Thomas Philipps together.

    这句, 托马斯是他老板吗? 我个人觉得这句话说的你客户很没大局观,没有决定权的感觉。 我不了解内情,只是个人观点哈。
    2014-03-02
  • Ryes.Ben
    Are you serious about the Chinese Number 一,二、 in your mail?
    2014-03-01
  • Randy3
    呃。。。福友们不回复的
    2014-03-01
  • ko
    通过福友们的意见和建议! 我了觉得,有些英语表述得修改如下:希望福友们多多给批评的意见!

    Dear Customer,

    I'm very pleased to contact you again !

    To show our sincerity of working with you,we feel that we should seriously explain why our prices need to be raised at this time.

    一,for exchange rate,we started to do the business with you on June.05,2012.at that time,one US dollars is equal to be 6.3208 chinese dollars,but just now that be 6.0511 dollars.

    二,during these two years,we are paying 10% more for our raw materials and workers'
    2014-02-15
  • Eric.Xie
    觉得这位福友,简单直接地说出重点! 非常感谢这位福友,说地不错! 人工方面,涨10%我觉得不夸张。普通工人2000元,明年2200元在我们这边很正常!

    之所以发贴,是相信肯定有比我有更好的IDEA,或者更好的英语表达!
    2014-02-15
  • Danny.MIASE
    我觉得也是,可以用Feel instead of complain
    2014-02-09
  • Manoj3
    感觉Complain这个词怪怪的,如果用一个语气轻一点的,不如说分歧之类的。
    2014-02-09
  • ditzky
    恩,我也觉得! 可以帮忙用英语表达一下吗?
    2014-02-08
  • Ing.Gabriel.Moreno
    单纯这样跟客户讲,没有很大的说服力,语言表达有点中式
    2014-01-29
  • frank3
    最后一句得改we could work it out together
    2014-01-28
  • Mark.Philip
    这一句重新更改:when you complained the offer is really unacceptance for you
    2014-01-27
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