1. We can say for certain that our price is comparable with any other manufacturers'.
2. We know for certain that we did not omit any articles at the time of shipment.
3. There are certain clients who always lodge unreasonable claims.
5. We are not certain whether there will be direct sailings to your port next month.
6. The responsibility certainly falls on the shipping company.
7. To take your Order No.567 as an example, our shipped the goods much earlier than the stipulated time of shipment.
8. To take our last shipment as an example, the quality is much better than before.
9. To illustrate our point of view, we can take, as an example, the transaction concluded between us just one month ago.
10. Customers there prefer Box Socket Sets with Chrome coating to those with zinc coating.
11. All our old customers prefer to make purchases from us because of our good quality and reasonable price.
12. Amicable settlement of a dispute is preferable to a law suit.
13. We will ship the goods, preferably, with transhipment at Hong Kong.
14. We will give your orders preference over others'.
15. Since your counter price is too lower to be acceptable we have not alternative but to deliver our these goods to others importers elsewhere.
16. Since there is no direct vessel available we have not alternative but to make transhipment at Nagasaki.
17. As we cannot reach an agreement we have no alternative but to refer the case to arbitration.
18. You complain that the insurance company's agents at your end did not attend to your claim.
19. We have to complain about your delay in balance payment.
20. Your complaint about the bad quality of our products is unreasonable.
21. We regret to learn of your complaint about the high price we charged.
22. We are fully coversant with the whole story of the transaction.
23. We will desptach our engineer to repair the machine, who is conversant with it.
24. This transaction is subject to the approval of our Government.
25. Our Products have met with the approval of clients all over the world.
26. We regret that our application for export licence is not approved.
27. We should be pleased if you would inform us whether your customers approve of the sample sent to you last month.