在平时商务往来中,本人发现很多客户在对公司某个产品价格询盘后,我及时给予报价,但是报价后就一直没有客户的反应,没有见有订单。像这种情况下,作为一个销人员,应该如何呢?应该写什么内容的邮件去给客户以求进一步跟进呢?应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题,本人提出以下三个解决方法,如果哪位网友有更好地法,不妨拿出来让大家一起参考。
回复a:直接去函敦促
dear hugo chu,
wish everything well with you and your esteemed company !
we are in receipt of your letter dated aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . we hope they will reach you in due course and will help you in making your selection .
wish we will promote business as well as friendship!
best wishes !
somebody
回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信。
Dear Sir,
Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.
By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.
Thanks and best regards,
somebody
回复B: 先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况一些措施看能否挽回这一张订单。
Dear Sir,
Good morning! Hope you he got a wonderful weekend!
For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. He you got (or checked) the prices or not? ( You ca