最后,对于英语表达问题,您可以参考以下几句话: - Unfortunately, we have received news that one of our high cube containers has been rolled by the shipping company. - We are currently in contact with the shipping company, and we will do our best to find a solution and minimize the delay. - We will keep you informed of any developments and provide you with alternative options if available.
我们之前也遇到过甩箱的情况,是春节前特别忙的时候。当时也挺紧张的,不知道怎么和客户解释,还担心有其他费用。后来发现,也没什么,就是可能会延迟到下一个船期,客户指定货代会协调的,也不用太过担心,也没有增加任何费用。我们只是告知客户,他们的货代告知我们,is postponed to next shipping shedule.
这种情况在舱位紧张的时候很普遍, 一般船公司会把晚进仓或不重要的柜子抛下。
Dear
I am sorry to inform that our container wasn't shipped on schedule.The shipping line informed us that they had to offload
our container due to overbooking.I am really angry at this unfair treatment.I will laungh a formal compliant to the shipping
line.Anyway,the shipping line had promised to ship our container on the earliest next vessel possible.I will update you on
the new ETD.