展会上如何跟客户沟通???--原创

木^の^木
1).过道打招呼


?S:Good Morning/afternoon, Madam/Sir.


?S: This is cod forging MR16 with UL, it’s new technology/ new generation, do you like to check it?……..


不知道客户市场的情况下, 建议多提一些比较重要的认证


如果客户停下来询问,说明客户很感兴趣,建议尽快邀请客户去展位参观


?C: Yes


?S: Our booth is just over there/ nearby, may I company you to our booth?


?So we can show you more features.(this way, please)




2).展会中定位客户的问题


1. Where are you from?


Where's your main market?




2. How many pieces do you need per order?


How many pieces do you need per year, just for idea?


3. (Can you say if )you a retailer or wholesaler? Distributor or trading company?


4. 开始1S: I think you have several suppliers, and nice relationship with them? Service is our highlight too.


2S: Can you say if you buy 888 from Shenzhen?


C: yes S: You have right choice, Shenzhen means…


C: No, zhongshan S: yes, Zhongshan is another choice, make invitation…




3)怎么邀请客户看厂?


How long will you stay in China?


Do you have time to visit our factory?


C: The trip is too …?


S: yes, trip is always busy, tired, special a lot factory tour. The core is finding good supplier, I aasure if you… you will see we are the right one.




How about 13th or 14June?


Am 9 or 10


Can you tell me your Chinese Mobile Phone No. ?


Please tell hotel …?


客户说很快离开中国,没有时间


(We are feel so )sorry to hear that you will leave China soon.


May i know where is your hotel?


I can visit you in your hotel before you leave China,i can show something of our factory at your convenience.
2016-04-05 525阅读
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我要向AI提问
AI回答:
4).展会中如何介绍产品


1. 产品的特点


2. 产品的优点和竞争优势


3. 产品的应用场景和适用性


4. 产品的质量认证和技术参数


5. 产品的生产线和工艺流程


6. 相关案例和客户反馈



5).如何留住客户的联系方式

1. Name card exchange

2. Sign up for newsletter or follow on social media

3. Adding them to a mailing list

4. Set up a follow-up meeting or phone call

5. Give a small gift or promotional item with company Contact information



6).如何跟进客户

1. Send a thank-you email after the meeting

2. Send a follow-up email to remind them of your products and services

3. Update them on new products or promotions

4. Send industry news and updates of interest to them

5. Set up a follow-up meeting or phone call

6. Provide excellent customer service to fully satisfy their needs



总的来说,展会上成功沟通的关键在于提供专业的产品介绍,了解并满足客户的需求,保持友好、真诚的态度,留住客户联系方式,并积极跟进客户,全方位维护好客户关系。
2023-06-01
追问:
  • 木^の^木
    (*^__^*) 嘻嘻……
    2016-04-30
  • Cortana
    不错的分享 对第一次参加展会的朋友 很有 帮助
    2016-04-21
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