把不同场景跟进话术吃透和倒背如流，让外贸业务的口语和邮件跟进事半功倍。
1.节日问候
Hi Mark, Merry Christmas. Wish you and your family happy and healthy.
2.假期问候
Tomorrow is our holiday, I will go to seaside, what’s your idea of your dream vocation？
3.兴趣爱好
Have you ever been in China, If you are interested in the Chinese country,I strongly recommend you to visit the Imperial Palace in Beijing.
4.推荐样品
Here attached specifications of B products. Please kindly check it. Would you like to get a sample? Please kindly advise your shipping address.
5.告知寄样
The samples are ready. And we will ship it out this afternoon. Will keep you informed.
6.告知快递单号
Hi Mark, here is your tracking number: xxx xxx xxx by DHL. It will arrive within 5 working days.
7.是否收到样品
Have you received the samples of waybill xxx xxx xxx? Is it fit your needs?Please let us know when you finished testing.
8.样品反馈
Hi Mark, it has been two weeks since last contact. Any feedback about the sample?
9.询问报价反馈
Any feedback about the quotation? Any idea about lead time, price or shipping method, please let us know. We will do our best to help you get your customer's order.
10.提前通知交期延误
Please kindly be advised that the lead time is delayed for three days, as the weather is too bad we are off work for two days.
11.根据社媒找话题
I saw your cats on Instagram. She is really very cute and lovely. I love cats too. Could you please teach me how to take care of pets?
12.电话邀约
Is it convenient for you to have a phone call on Monday (Aug. 30th) 5:00p.m for Thursday (Sep. 2nd) 11:00am?
13.放假通知
We will have 3 days off due to Mid-Autumn Day from Sep.,19th to Sep., 21th.
14.新品推荐
Recently we developed a new product, xxx. It has a good performances in …Here attached pictures and specifications for your reference.
15.好评邀请
Could please take a minute to write a review for the quality and service?It would be very appreciated if you can give some suggestions.
16.天气情况
Guangzhou is getting hotter and hotter, and we stay inside all day. What's your local weather like?
17.问小孩情况
Your daughter looks so sweet and smart girl. How old is she?
18.问行程
Hi XX, I just saw your post on Facebook. So beautiful scenery! Where did you go?
19.推荐新品
Hi dear , our new items for sale these days , kindly check the attached file information , please let me know if you require any more details.
20.目录更新
Hello dear, Hope you are well. Enclose is our updated catalogue for your reference. Hope some types will meet your requirement.
