不同场景跟进外贸客户的话术,把不同场景跟进话术吃透和倒背如流,让外贸业务的口语和邮件跟进事半功倍!
1.节日问候
Hi Mark, Merry Christmas. Wish you and your family happy and healthy.
2.假期问候
Tomorrow is our holiday, I will go to seaside, what’s your idea of your dream vocation?
3.兴趣爱好
Have you ever been in China, If you are interested in the Chinese country,I strongly recommend you to visit the Imperial Palace in Beijing.
4.推荐样品
Here attached specifications of B products. Please kindly check it. Would you like to get a sample? Please kindly advise your shipping address.
5.告知寄样
The samples are ready. And we will ship it out this afternoon. Will keep you informed.
6.告知快递单号
Hi Mark, here is your tracking number: xxx xxx xxx by DHL. It will arrive within 5 working days.
7.了解客户生活
I saw your headquarters are located in Dallas, Texas. My sister lives there and she likes the city very much. How long have you been there?
8.我能为你做
We can provide you one sample to test, and it can help you to reduce the risk.
9.天气
The weather in Shenzhen has kept changing recently. How about your city?
10.了解客户计划
It seems that the life has been disrupted, what’s your goal this year?
告知新动作
Hi, everything good? Very good news for you! We have updated our catalog, and so many fantastic products for your reference. We will expend our market with more and more high end knives, including popular design and high quality imported material. So I think you could upload many new items on your website soon!
11.生日(节日)问候
Hi, Happy birthday! Just noticed that yesterday was your birthday, sorry for late blessing. Wish you have a heath and happy future! In China, we will have special food to celebrate birthday, such as noodles and bao zi, what’s your special food yesterday? If someday you come to China, you will see we have hundreds of kinds of noodles from all over the China.Do you have plan to visit China?
12.样板试探
Hi, how are you? I have good news would like to share with you, yesterday. I got a confirmed information from our engineer team that we can make that model you mentioned before. Do you want to start the sample?