外贸人必看！节前6件事，件件关乎订单！（附大量节日邮件模板）

下周就要迎来中秋和国庆的双节假期啦！小拓在这里先预祝各位佳节愉快，团圆美满～

对于我们外贸人来说，假期虽好，但也别忘了提前安排好手头的工作，避免因为假期耽误了客户的订单和沟通哦。

小拓为大家整理了一份「假期前待办清单」，不妨对照一下，看看是否都已准备到位：

发布假期通知

设置各渠道自动回复

更新进行中的订单进度

留意即将截止的活动

做好重要资料备份

整理未完成事项，标注节后重点

下面也附上几类实用的邮件模板，供你参考使用👇

01
分场景通告：把祝福和时效说清楚

给中秋文化圈客户（日韩、东南亚等）

Hi [Name],

Warm greetings for Mid-Autumn Festival! Hope you'll enjoy the full moon with your family.

Just a heads-up: our team will be on holiday from [XXX] to [XXX] for China's National Day & Mid-Autumn Festival. During this period, shipments may take 3-5 extra days due to holiday logistics adjustments .

For urgent matters, feel free to call me at +86-XXX, and our logistics partner will keep tracking your goods.

Wishing you a wonderful festival!

Best regards

给其他国家客户

Dear [Name],

Good day! We're writing to inform you that our office will be closed from [XXX] to [XXX] for China's national holidays.

Please note:

Orders confirmed before [XXX] will be shipped before the holiday;Customs clearance and port operations will resume on [XXX], so slight delivery delay is expected .

Our emergency contact: +86-XXX (available 9:00-17:00 GMT+8).

Thanks for your understanding!

Best wishes

[Name]

02
自动回复设置（如需要）

若假期期间不便及时回复，可设置自动回复，告知客户你的返回时间及紧急联系方式。

Thank you for your email.

I’m currently out of the office for the National Day & Mid-Autumn Festival holidays, returning on [日期].

For urgent matters, please contact me at +86-xxxxxxxx.

I’ll respond to your message as soon as possible after returning.

Best regards,

[Name]

03
订单跟进：物流细节提前讲透

已下单客户：主动同步进度

Dear [Name],

just a quick update on your order XXX:

The goods are ready, and we've secured the shipping space with our forwarder before the holiday (vessel ETD: [XXX]).

During [XXX]-[XXX], customs and ports in China will have limited service, so the delivery may reach you 2-3 days later than planned.

We'll send the BL copy to you once shipped—feel free to reach me anytime for updates!"

Best regards,

[Name]

待下单客户：用物流节点催单

Dear [Name],

Thanks for your interest in our products!

Just to remind you: China's National Holiday is coming ([XXX]-[XXX]), and after that, the Christmas shipping season will make freight rates rise and space tight .

If we confirm the order by [XXX], we can ship it before the holiday—no delay for your sales!

Call me at +86-XXX if you have questions about the shipment plan.

Best regards,

[Name]