临近年底,不少外贸人手上还有未付款的单,这成为了大家头痛不已的问题。怎么样不尴尬又不失礼貌地写一封催款邮件让客户尽快付款,在留住客源同时到达目标呢?还真是隔着屏幕的尴尬啊!别尴尬,我有办法。

年底收钱头都疼,写好邮件少折腾


以下是给大家整理的催款方法,希望可以缓解你的尴尬:

➀外贸催款信可以这样开头:

▬On April 30, we should remind you of the payment.

▬According to our records, we should ask you notice the following invoices which have been beyond our normal terms.

▬We will require again for the payment you have postponed for over 2 months.

▬We haven’t received any response about the reminder of your overdue payment on May 20.

▬You haven’t responded to our reminder of your overdue payment of USD 2578.50.

▬You haven’t replied my previous letters for kindly reminding you of paying the payment of USD 2578.50.

➁催款信中可以问一下理由:

▬Please let us know why you haven’t paid the balance payment.

▬We wonder any reason for your postponed payment.

年底收钱头都疼,写好邮件少折腾

在催款之前,先弄清客户造成拖欠的原因。是疏忽,还是对产品不满,是资金紧张,还是故意,应针对不同的情况采取不同的收帐策略。

➂外贸催款信怎么结尾,留下礼貌的言词?

To end your call letters politely

▬We will be glad for your payment without delay. 

▬We hope that you can timely pay the balance.

▬Please effect payment today or at least let us know why you postpone the payment.

▬Please restore our confidences and maintain your good credit by effecting your payment.

需要注意的是,时间拖得越久,货款越难收回。催款不是什么见不得人的事,也没有什么妙语,不要怕尴尬纠结不已,最有效的方式就是有话直说,千万别说对不起,或绕弯子。只要技巧运用得当,完全可以将收款作为与客户沟通的机会。希望大家都可以顺顺利利收到款,完成订单,给今年一个完美收尾。

原文来自邦阅网 (52by.com) - www.52by.com/article/10829

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