邮件营销效果不好?客户回复率低?开单成果少?那可能是没有掌握正确的邮件营销方法!
这里给大家分享几个外贸高手常用的邮件营销方法,超级详细实用!大家一起来看看吧!
一、客户精准定位
背调越细,踩坑越少,成单越快。外贸老手须得了解客户画像、挖掘痛点并提供解决方案。
深度客户画像
不仅仅是客户的公司名称、行业,还要了解他们的核心业务、市场地位、目标客户群、主要产品/服务、近期动态(新闻、财报、扩张、新产品发布)、面临的行业挑战、采购决策流程、关键决策人(姓名、职位、背景、LinkedIn资料)。
痛点挖掘
基于研究,推测他们可能存在的痛点(成本、效率、质量、供应链风险、市场拓展、创新压力等)。了解了这个,才能有机会说明我们的产品/服务如何能解决这些痛点。
二、死磕标题:让邮件脱颖而出
1个好的标题就成功了90%,吸引客户打开邮件。那么,开发信标题应该怎么写,才能引人入胜呢?
个性化且相关:包含公司名称或决策人姓名。
价值导向:清晰点出你能带来的核心价值或解决的痛点。
引发好奇:制造好奇但不能是“标题党”。
简洁有力:50个字符以内为佳。
避免垃圾词:Free, Discount, Urgent, Guarantee, $$$等慎用。
优秀示例:
Optimizing [Their Product Line] Sourcing Costs - [Your Company]
Reducing [Specific Pain Point] for Companies like [Their Company]
Following up on [Their Recent News/Event] - An idea for [Their Company] from [Your Name]
[Decision Maker Name] - A question about [Their Specific Challenge]
Quick question about your sealant supply [客户公司名], are you facing this issue?
Can I help you reduce costs on [产品]?
We fixed this problem for [行业/客户], want to see how?
Your competitors are doing this, are you?
How we helped [某知名公司] cut costs by 20%?
三、邮件正文:价值驱动的对话开场白
开门见山,表明身份和目的
第一句清晰说明你是谁(公司、职位),为什么联系他们,提及你了解到的关于他们公司的具体信息,如“I noticed the recent news about your company expanding into the XX market...”,证明你不是群发。
友好的开场白拉近距离
邮件主体长度控制在5-7句话以内。段落短小精悍。避免冗长的公司介绍和产品特性罗列。通过友好的开场白拉近距离,同时进行自我介绍。如表达赞赏:“Your leadership in [specific field inspires us at [Company name], where l work as a Your Position] focused on innovative solutions for the stationery market.”或提问引导:“How do you see [industry trend[ shaping the future of [specific market]? At [Company name], where l serve as [Your Position], we've been analyzing its impact on [specific area].”
精准定位痛点/机会
自信而专业地指出你认为他们可能面临的相关挑战或存在的机会。避免过于武断,可用“Many companies of similar size/industry are paying attention to...”或“In the XX field, we have observed that leading enterprises often encounter...”来引导。
清晰传递核心价值
简明扼要地阐述你的解决方案如何具体解决他们的痛点或抓住机会。量化价值是王道。如“Helping similar clients reduce procurement costs by XX%, shorten delivery lead times by XX%, improve product yield rates by XX%, and enter XX new markets”。
降低门槛的下一步行动
不要直接要求订单或冗长的会议,提供一个低风险、高价值的下一步:“Would you be available for a brief 15-minute discussion to explore the possibility of addressing XX (specific pain points/opportunities)?”
四、邮件跟进技巧
发送时间
研究目标客户所在时区和工作习惯。通常周二、三、四的上午发送效果较好。避免周一早上和周五下午。
跟进频率
设计一个包含4-7封邮件的跟进序列,间隔逐渐拉长(如发送后2-3天,1周,2周,3-4周)。
提供新价值
每次跟进都要提供新的信息或价值点,避免重复,如分享行业报告/文章;邀请参加线上研讨会/活动;告知新的成功案例;提供针对性的小建议或见解;基于对方可能的沉默,礼貌地询问是否信息不相关或时机不对。
强而有力的结尾
清晰重申你提供的价值和期待的行动。如“Looking forward to the opportunity to explore how we can help [Their Company] take things to the next level in [Specific Area].”
专业的签名档
包含姓名、职位、公司、电话、网站、LinkedIn链接(确保LinkedIn资料专业且同步)。
多渠道联动
邮件不是孤立的,结合LinkedIn(加好友、点赞评论等)、甚至电话进行温和的触达,多渠道触达,确保信息一致。
五、外贸开发信模板
模板1:提供正确疑问
If 40% More Reps Hit Quotas & 50% More Deals Close—What Does It Do for You?
Hello {name},
Have you ever considered the impact on your top-line revenue if you could achieve a remarkable 70% increase in contact rates, a 50% improvement in closing deals, and a 40% rise in the number of sales representatives meeting their quotas?
I'd like to schedule a brief discussion to explore how
Best regards,
[签名]