邮件专题

之前给客户发了很多次发信都没有回邮件，端午节发了祝福邮件后客户回邮件了，说 Many thanks my friend. Enjoy yourself. !! 该怎么回复呢，没有思路，求指教!!!

欧洲有一个客户，按照他的要求pi发过去了，有两个星期了，客户还没打款，发邮件也不回，在我的印象当中，欧洲人不会这样的，高手们分析一下什么情况？

开发信要怎么写，注意哪些，为什么最近发的开发信一直都没回复呢

客户邮件中言： WE NEED EEC CERTIFICATE FOR EUROPE。 于是上网搜寻ECC证书，不详。 请各位同胞了解的 告诉我吧

很多同学都很疑惑要怎么跟进报价后不回复的客户, 之前在前辈那里看到下面的一套跟进信函,觉得很有用,在这里跟大家分享一下. 报价后，老外不回邮件，这样跟进 老外不回邮件，怎么治他 Hope you are fine, my friend. It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon! 之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的： good day! my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? if the products is not your are expecting,pls advise me your details requirement, i will re-offer asap. i am of service at any time! 但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的： Dear ***, Wish you have a nice day! May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Wennie． 但是，想成功可不是容易的事情． dear sir have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation. we hope that we can establish a good business relationship with you in the nearest future. your prompt reply will be appreciate. 回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin 回复B： 先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin 回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards,

各位，你们有没有客户是斯里兰卡的？他们是不是也过斋节啊？发邮件给客户不回，打手机一直提示无人回应。伤不起啊！

放假了~~自动回复邮件怎么写呢？？？

来公司两个月了，一个单子都没出，公司没有平台，只能自己在网上各种找，发了200多封邮件，没有回邮，不清楚到底有没有明天

这是他发来的： Could you send me for new orders the following codes: ID: Pw: Thank you very mutch. 我询问是什么后他又回复如下： your hompage you he a window with ID and PW Please look! Maybe this is for order ? And some price information 我搞不清楚是什么，谁能告诉我呢。谢谢！

发了很多发信，有些有已读的，该怎么去跟进这些客户呢。。

每个人都喜欢被感谢，在你的信里对读者表示感谢，感谢他们所的事情和他们将要为你的事，你会发现将真诚表达在你的字里行间会让你受益匪浅。 感谢读者是邮件场白的好法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。 Thank you for contacting us. 如果有人写信来询问公司的服务，就可以使用这个句子头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply. 当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.” Thank you for providing the requested information. 如果你询问某人一些信息，他们花了点时间才发送给你，那就用这个句子表示你仍然对他们的付出表示感激。 Thank you for your assistance. 如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate your help in resolving the problem.” Thank you for raising your concerns. 就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。 Thank you for your kind cooperation. 如果你需要读者帮助你某事，那就先得表示感谢。 Thank you for your attention to this matter. 与上例类似，本句包含了你对对方将来可能的帮助表示感谢。 Thank you for your understanding. 如果你写到任何会对读者产生负面影响的内容那就使用这个句子吧。 Thank you for your consideration. 如果您是在寻求机会或是福利，例如你在求职的话，就可以用这句话结尾。 Thank you again for everything you've done. 这个句子可以用在结尾，和以上有所不同。如果你在邮件头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢他们的付出。

如题。 根据一些帖子中前辈总结的经验，发发信时都会添加“要求回执”这个选项。 发信成功发出的情况下，得到以下几种结果： 1.石沉大海，无任何反馈。 2.未读，或者未读并除。 3.已读，但是能看出来是系统发出的。类似'感谢您的来信，我们会尽快跟你”这样的。 4.已读，由人发出的。这个我自己试过，读邮件的时候，系统会问你“对方需要回执，要发送吗”。所以我认为，这样的回执至少说明，的确有人阅读了我的发信，并且愿意发送回执。 对于第四种情况，我现在的就是直接把它们移动到“已读”邮件夹。 也有一部分是过了一段时间又发一封邮件给他们，然后再次到已读回执的。 不知道大家对这样的已读回执是怎样的呢？