邮件

邮件专题

对于外贸行业来说,虽说现今社交产品越来越多,与海外客户沟通的工具也越来越多,但是邮件依然处于不可动摇的地位,做好邮件营销对于业务员来说是非常重要的。
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9个简单的邮件文案撰写技巧提高你的转化率
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运营潘银超
Herry.Li
教你如何写外贸英文邀请函
做外贸避不可免的要用到一些英文信函,礼貌而恰当的表达方式是客户对待你们公司的第一印象,所以在交易过程中起着不可小觑的作用,很多公司都有专门的英语专业的外贸人来写涵,那么对于英语知识不是那么太精通,词汇不是那么太充裕的外贸人来讲,一下的写作手法以及写作的词汇运用将会让你舒展愁眉,解决你的燃眉之急。 邀请信分为两种:一种属于个人信函,例如邀请某人共进晚餐、参加宴会、观看电影、出席典礼等。另一种邀请信则属于事务信函,一般是邀请参加会议、学术活动等等。 一、普通邀请信 第一种邀请信邀请的对象一般是朋友、熟人,所以内容格式上的要求都比较松,可以写得随便一些。只要表明邀请的意图,说明活动的内容、时间、地点等等。但既然是邀请信,那么就一定要在信中表达非常希望对方能够参加或者出席的愿望。这种邀请信的篇幅可以非常短,下面以一封邀请看电影的短信为例: Dear Jane, We he four tickets for a famous film shown at Guangming Cinema, The Longest Day, Friday, the ninth. Will you join us? We'll be looking for you at eight sharp Friday night in front of the cinema, so don't disappoint us! Warmest regards. Alice 二、正式邀请信 第二种邀请信一般由会议或学术活动的组委会的某一个负责人来写,以组委会的名义发出,而且被邀请者通常也是属于比较有威望的人士。因此,这类邀请信的措辞要相对正式一些,语气要热情有礼。 这一类邀请信通常要包括以下内容:首先表明邀请对方参加的意图以及会议或学术活动的名称、时间、地点;然后要对被邀请者的威望和学术水平等表示推崇和赞赏,表明如果被邀请者能够接受邀请,会给会议或者活动带来很好的影响;接着要说明会议或活动的相关事宜,最好是能引起对方兴趣的事宜;当然不能忘了表达希望对方能够参加的诚意;最后还要请收信人对发出的邀请做出反馈,如确认接受邀请。下面是一封邀请对方参加学术会议的信函: Dear Professor Wang, On behalf of the Ohio State University and the IEEE Computer Society, I would be very pleased to invite you to attend and chair a session of the forthcoming 2004 International Conference on Parallel Data Processing to be held in Bellaire, Michigan, from October 25 to October 28, 2004. You are an internationally acclaimed scholar and educator. Your participation will be among the highlights of the Conference. We sincerely hope that you could accept our invitation. As you know, this is the 10th anniversary of the Conference and we plan to make it a truly international meeting. We he accepted many papers from several foreign countries, including two from China. If you can come, please let us know as soon as possible, since we he to prepare the final program soon. We are looking forward to your acceptance. Sincerely yours, April Lin 三、邀请信的回复 无论是收到哪种邀请信都要复信,明确表示接受与否。而且无论接受与否都要对邀请者表示感谢。接受邀请的回信一般包含以下内容:首先感谢对方的邀请,并重述邀请信中的主要内容;然后愉快地表示接受邀请,并简要说明自己的打算;最后表示期待赴会和与对方见面的心情。下面是一封接受邀请的信,与上面第一封邀请信相对应: Dear Alice, Thank you very much for your invitation. It will be great pleasure for me to join you on Friday for the wonderful film. I will arrive at the cinema before eight. I look forward to meeting you on Friday. Thank you for thinking of me. Yours, April 谢绝邀请的回信一般包含以下几方面的内容:首先还是要对对方的邀请表示感谢;然后具体说明自己无法接受邀请的原因,并对无法出席表示遗憾;最后表达自己的祝愿,即祝愿自己未能参加的会议或者活动能够顺利进行。下面是一封谢绝邀请的信,与上面的第二封邀请信相对应: Dear Professor White, Many thanks for your letter dated 15th August, inviting me to attend and chair a session of the forthcoming 2004 International Conference on Parallel Data Processing to be held in Bellaire, Michigan, from October 25 to 28, 2004. Much to my regret, I shall not be able to honor the invitation because I he been suffering from a disease since this summer. I am firmly advised that it would be unwise to undertake any distant and long trel in the near future. I feel very sad to miss the opportunity of meeting you and many others in the field of Computer Science. I wish the conference a complete success. Faithfully yours, April Lin 外贸人员的英语水平直接能够体现出公司的合作价值,所以客户对于合作公司的英语流利程度也相当看重。
开发信模板
分享几个原创回复邮件模板,帮你迅速提高客户回复率和成交率
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搜索客户方式不能贪图容易省事
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年前最后一封逼单邮件,我是这么写的!进来拿模板!
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Vivian
客户不回复邮件该如何跟进
一.询问客户对报价的看法 Dear xxx, Hope everything goeswell with you! Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven'treceived any information from your side. May I have your idea about our offer?We will try to satisfy you upon receipt of your reply. If there is anythingwe can do for you, we shall be more than pleased to do so. Hope we can build goodcooperation with you and your company. Best regards 二.追问客户的评价,求回复 Dear xx How are you recently? Several days no newsfrom you have you got my enquiry for xxxx? Fully understand that you are toobusy to reply us. But we are still await for your comments. We need yourfeedback to go ahead. Thank you in advance. Many thanks and bestregards. 三.本着小强精神,保证客户收到了报价,重发报价 Hello, xxx, Wish you have a nice day! May I ask whether youhave received my quotation? Now I am sending it again, if you have any otherideas. Please feel free to contact me. We will do much better if you can giveany advices to us. Waiting for yourfavorable reply soon! Best wishes 四:利用报价的有效期给客户一点压力 Hello, xxx, Hope everything goeswell! It’s Judy. We are in receipt ofyour inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly checkwhether price is workable ? Becasue price will be invalid on xxxx. Wish we will promotebusiness. Best regards. 好吧, 关于客户的这次询价问了这么多还没有回复的话, 我们最后一次问一下, 然后进行 询盘 的转化吧。 五:最后一次寻求客户对所询价产品的意见,附上产品目录表 Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments atyour earliest convenience? Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in needof, please contact me! I’ll be more than pleasure to offer the information youwant. Thanks… I am of service at anytime! BR 这个时候差不多半个月过去了, 我们要学着挖掘客户的其他订单需求了。 六:待客户在目录表中发现适合他们市场的产品 Hello, my friends, Have u received and checkedthe E-catalog send in my last email? Hope they are workable for your market! Ifyou find some product really attractive to you, please feel free to contact us.We are more than pleasure to offer you with more information that you want. If you want to estimatethe products show, yes, sample can be sent for your reference! We hope can establish agood business relationship with you in the near future. Best regards 七:时不时的问下是否有新的询盘或者订单 Dear xx I hope you are doinggood. Have you got any neworders ? pls keep me posted if yes, i will send you our updated price for yourreview. Best regards. 八:对于较大的客户我们也可以主动提出提供免费样品哟 Dear xxx, Free sample can be sentfor your reference if you need. How's your opinion? As our serveralcommunication, I hope that we can build a cooperation between us. Waiting for your reply. Best wishes 九:最后的绝招 Dear xxx, I have sent you email many times before but have not received any reply from you so I am guessing theemails have not reached you. Could you please drop mea short note if you receive this message and also please tell me if you haveany interest in our products? I don’t want to keep bothering you if you don’thave any interest Best regards 十:新产品上市就是很厉害的时候了哦 Dear xxx Good morning ! It is glad to inform youthat we have lanched xxx ,which with xxxx优势特点 such as perfect design, lownoise, light weightxxxx. Attached with xx and xxfor your reference and pls have a try in your market if possible. Best regards. xxxx 我们的报价以及目录表都发过了。 但是我们在工厂做 外贸 的知道, 很多大公司需要的是很长期的跟进的。 这时候我们把我们的价格表微微的调整一下,发给客户。 以价格的调整刺激一下客户。 十一:告知客户价格表的调整 Dear xxx, How are you? Long timeno contact and hope everything goes weill with you. Our products andquotation had updated .Would u pls check our new quotation with new items inattachments ?If have any questions,pls contact me freely. Be

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